Life in progress

What is a Troll?

91 Comments

Yes, I’m jumping on the troll bandwagon. Not because I’ve been trolled, but because I’ve seen people I care about victimized. I’m writing to define the troll – to go through it in black and white for not only myself, but for those who have been trolled and may not even realize that’s what’s going on.

You see, the troll can and usually does, start out very subtly. And indeed, there is a fine line between trolling and stating one’s opinion most sincerely. I’ve been on that edge and though I was never labeled a troll, I believe it was a close call.

A troll, as I see it, will pick on a nuance and run with it. Take a blog post that is clearly about Point A. Point A is written about in great length with small details to back up the facts and/or story of point A. One of those details, X, is introduced as a sentence or even a phrase. The problem is, detail X is not entirely accurate. In comes the troll.

The troll will focus on detail X and make it a matter of greatest importance, and major insult to his (or her) or someone else’s person or group. He will introduce paragraphs of facts to back him up. He will make the writer regret jotting down detail X without checking the facts or worse, regret writing the post in the first place. But the kicker? The troll will end the discourse by finding something to agree with the writer on, thus causing the writer to wonder if the troll didn’t have the best intentions. This throws the writer off balance and, in some cases, the writer will allow the troll back in.

On the other side of that thin coin, is the commenter who is genuinely taken aback by a point or detail made in a post, as I was. In my particular instance, the gist of the post was that relationships often end because one person can’t accept the faults of his or her loved ones. It went on to say that (paraphrasing) “this is why marriages break up and children are abandoned.” Allow me to note here that the post wasn’t actually written by the poster (note – I didn’t say “writer”). It was one of those copy and paste “pictures” with a quote on it. The person posting it didn’t elaborate, except to say she agreed with what the “picture” said. My point in the comments (I couldn’t help myself) was that no one abandons a child because he or she can’t put up with the child’s faults unless they have serious issues of their own. I was then accused of harping on something that wasn’t the overall point of the “picture.”

So what’s the difference between me and a troll you might ask? First, I could have said, “This part of your picture hurt me because I was abandoned as a child because I cried too much,” which would be a blatant lie. A troll will lie or exaggerate, I would estimate, 90% of the time to either strengthen his argument or to get the full attention of the writer. The troll will make himself out to be SO pathetic that the writer dare not call him on it, just in case it’s true. Second, I could have said, “I would NEVER do that to my two special needs kids – and they have so many behavioural issues that sometimes I could slap them,” which would be the truth. But that statement would have made my comment about me, which is the other thing a troll invariably does. A troll’s main objective is to find a place to whine, either on his own behalf or someone else’s if he can’t make it about himself.

My advice

Trolls attack anywhere and everywhere. They pick on both little guys and big, and while you may be tempted to retaliate, it’s best to politely blow them off, just once, and then ignore them. If your other followers want to get involved, and chances are they will, ask them to ignore the troll as well. There’s no point trying to defend yourself because it only gives the troll a reason to keep commenting and whining – and that’s what he lives for.

You know you are within your rights to make an error and so do your readers. If you want to apologize for it, do so once. None of your followers who know you and care about you are going to think less of you, in fact you are probably your own worst enemy in that regard. Trolling is a psychological attack – have the confidence in yourself to know that you are not the one with the problem. The troll is.

You may have heard the phrase, “starve the troll.” Ignoring him is by far the best thing anyone can do. If he can’t get you to interact, he’ll move on. It’s important to be able to identify a troll, however. Again, the stating of one’s opinion without involving personal issues or those of a cause (i.e. most of the “ism”s) is more than likely just that. An opinion. If you can think of any other characteristics inherent to a troll, please say so in the comments. It’s something I sincerely wish we could put an end to, and something that needs to be discussed in the absence of an actual troll.

Unknown's avatar

Author: Linda G. Hill

There's a writer in here, clawing her way out.

91 thoughts on “What is a Troll?

  1. BETH's avatar

    It seems I am always learning new things. Tonight I learned that there is more to this trolling issue than I ever imagined. I logged into an educational website and found the following article:
    http://www.educationviews.org/internet-troll-overview/

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  2. BETH's avatar

    I may be mistaken, but I think trolls do more than just insult the blogger. Isn’t it that they are like leeches too? They are takers and not givers in any way.

    Like

    • Linda G. Hill's avatar

      Yes they are that too, Beth. What they take is a person’s sense of well-being, their confidence, and ultimately if they’re lucky, a person’s blog away. And it’s all senseless. They’re the terrorists of the internet.

      Liked by 1 person

  3. athling2001's avatar

    Thank you for taking up the subject. By the way, you were well within your rights to reply to the comment about marriage and abandoned children.

    Like

  4. naykdpoet's avatar

    Not sure if I have ever encountered a `troll’, wait; I haven’t because I think by your description, I would have found the experience annoyingly remember-able hence, NO in fact I haven’t but, just to say thanks for liking a recent post..

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  5. rebbit7's avatar

    My sentiments exactly! I’ve written about this on my blog, and I suggest you check it out! http://thefinickycynicat.wordpress.com/2014/10/09/strong-opinions-40-d-challenge-day-5/

    Like

  6. Dominika's avatar

    So, I’m going to share some of my thoughts, sorry for the wall of text. I’m young, but I’ve been on the Internet since I could read/type; in the last five years, it’s been weird to watch ‘Troll’ enter mainstream terminology.

    It’s a term that’s been around and used in all kinds of different ways until certain traits and assumptions began to stick. When it hit mainstream (on the heels of cyberbully news and older populations actively participating on facebook), it was even weirder to listen to ‘regular’ people talk about trolls and even weirder still to listen to these people define “the concept”.

    It’s still pretty weird, though this blog post does a good job in summarizing the mainstream perception of what our society would like to define troll as. The only issue I have with it is that it continues to create a warring-type of mentality – that it is a battle, an attack that must be stopped and thus, there are two sides; the light and the dark (and it’s so clear which is which! …right?) But even though the solution offered is ‘ignore it’, this isn’t an actual resolution to this attitude of War and Dualism being promoted. There’s a deeper root to the issue of “trolls” that needs to be addressed by communities having this discussion.

    A lot of non-Internet-bred ppl aren’t aware that a “Troll” isn’t always about disagreement, pointing out errors, or even conflict. Conflict tends to arise with a successful troll because a true-and-tried troll understands human nature to an extent that they can provoke predictable responses. Drama is the goal for many, but only if it is authentic and lasting drama.

    Right now, mainstream society is focusing on Fake trolls or Cyber Bullies. These Bullies blunder around wildly, flailing their limbs in hopes of punching random passerbys without regard to anybody, but themselves (barely). Some have gotten smart enough to use some techniques, like placing an agreement at the end (though a lot of regular people do this as well, so it isn’t a tell-tale sign of a troll, but instead of someone that would like to be listened to – the reason might be because of trolling, but it might not be).

    Still, these bullies are not trolls, though they would call themselves by this label, as would any person that is out of the loop when it comes to the concept’s development. In actuality, a cyberbully is just as susceptible to a troll as a kind-hearted user.

    And this is where phrases like “The Art of the Troll” come from, though pro-troll attitudes are rapidly dwindling with the mainstream misunderstanding. Trolls have never been the type to explain their logic for the sake of others; the common denominator is that they delight in stupidity, arrogance, and reactive nature of humans.

    The term ‘troll’ became obsolete in the classic sense the moment it hit the facebook morphic field and is currently shifting into being a slang-term for cyberbully/heckler.

    A heckler was never the original intention of the troll, but heckling was a technique commonly used by a troll. There are many different types of trolls, they have unique methods and techniques, some collect in groups with missions, others remain in solitude, most have aims and reasons for why they do what they do, some target specific sites, but many like to move around constantly. My guess would be that <2% of users accused of being trolls by another user on Facebook this year are actually classic trolls, 98% of those accusations are probably just people being people… sadly enough.

    Geez, I'm writing so much now that I'm thinking I should write a book! ;P It's just so weird though, having to see people talk about this when 8-9 years ago, troll was a common, and affectionate, term used amongst friends and for many, the basis around it was having pure fun. A lot of people treat trolling like a game because in a twisted way, it is. Anyways, I'm going to cut my thoughts off here. Hopefully, it provided some further insight. @_@

    In regards to dealing with trolls; The advice of ignoring the CyberBully (ze Modern Troll) is apt as these users focus on negative emotions, bringing psychological harm upon vulnerable others, and will smash their head against the wall until somebody, ANYBODY, bleeds with them through figurative insults, triggers, and direct attacks of any sort. Giving any kind of response will give many a thrill because it makes them feel like they're a pretty, pretty true Troll because of the horse-trodden phrase, "Don't Feed the Trolls" and to them, any response is feeding because they'll eat any ol' garbage and spit it back up.

    There's a range of hybrids between the Classic Troll and the Modern Troll that exists as well, which would be those people who apply critical thinking skills to their cyber bullying. These users are still Cyber Bullies, but they're smarter about it. Many of these people are your next door neighbors, the pizza guy, your eighth-grade science teacher, etc. These hybrids are most likely to become stalkers/persistent harassers that visit constantly. Cyber bullies have been around since the Internet began and the best way I figure to deal with them is to – yes, ignore them, but also make sure to release any accidental internalization of the interaction that did happen. Like any bully, the best antidote is embodying confidence and compassion.

    When it comes to the Classic Troll, the best defense is a brilliant offense. But to display brilliance to a troll is next to an impossible task unless you're extremely inundated with computer and internet speak, so it's better not to try and move on. Another defense is: Do Not be predictable! Do Not share any immediate reactions! Do Not offer authentic emotion! For an instant antidote to a classic troll; don't take life so seriously (embody a greater understanding of the universe and our role in it) and move on.

    I wish more people were aware of the history and development of the troll concept because it'd save a lot of needless confusion and misperceptions, but alas it becomes a paradox because confusion is the water for the sea monster known as the Troll.

    Liked by 1 person

  7. rixlibris's avatar

    Participating in a recent extremely long and convoluted facebook exchange on the subject of Texas secession I stated a long held belief, was flamed in a personal way, did some research in order to skewr the person and found that I had been mistaken on the particular point for years. Is this perhaps an example of a beneficial troll?

    Like

  8. Prosper B. Wealth's avatar

    One of the best ways of identifying them is their comment pattern which is written to appeal to human emotion and not logical order.

    Trolls are to be ignored – I totally agree with you.

    Thanks for sharing!

    Like

  9. joey's avatar

    I occasionally receive a strange, lurid, or rude comment or email. I just ignore them.
    I was trolled on another’s blog once. It sorta humored me, since the blogger ended her post with “What do you think?” and I wrote what I thought. The blogger thanked me, then the troll came and STARTED! yelling at ME!!! with a lot of caps and excessive! PUNCTUATION! to make it clear how stupid! I was for having my opinion. I thought I could reason with her and maybe even calm her down, but SHE is an expert on what my OPINION!!! should be, and so I was forced to realize I’d been taken on by a troll, and I ignored her. According to my notifications, she replied to me all afternoon, so I guess she really enjoys trolling 🙂

    Like

    • Linda G. Hill's avatar

      I’m sure for some people it’s a constant occupation. You can just see them in your mind’s eye, can’t you? Sitting in their parents’ basement, the dank walls dripping condensation and there they are, hunched over their keyboards, the right side of which are crusted over with Cheezie powder. Every once in a while they’ll pick their teeth and grin and the screen… and reel in another poor, unsuspecting blogger.
      God, put me to bed. I’m so tired. Where was I?
      Oh yeah, caps and punctuation. I think they do that in an attempt to get people’s attention. Little do they know we’re laughing at them. 🙂
      Thanks for sharing your experience, Joey. 🙂

      Liked by 1 person

  10. Anitaelise's avatar

    Thanks for the advice. Will definitely keep it in mind if it happens to me. I did once have someone write abuse to me, on a comment which i made – he did not appear to understand that i live in a place with a different culture and different social problems to where he comes from. And that my comment was not about him, but about what i see around me. I replied to his comment stating that, and also, wrote a comment to the site, about his abuse. Have not had a problem since, and i’m presuming that the site owner took care of it.

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    • Linda G. Hill's avatar

      There’s really no accounting for the level of ignorance in some human beings. I’m sorry you had to put up with that. Thank you, though, for sharing your experience. I think every little bit of information we get on these sorts of abusers, the more we can all protect ourselves from them. 🙂

      Like

  11. jaysentrueblood's avatar

    never been trolled. but am wondering what you call those that appear numerous times as viewers but who aren’t followers of your blogs. I have had two of those. whatever they’re called. I even called them out, hoping they would identify themselves and reply. nothing. can someone explain what they are called? stalkers? what?

    Like

  12. Trablogger's avatar

    ok.. i’m not hesitating! I was always trolled by this word ‘troll’. Thank you for explaining. 🙂 NB: Please don’t troll because of this comment 😉 😀

    Like

  13. johannisthinking@wordpresss.com's avatar

    Ok…I am really not getting this…I have read MANY posts explaining to me WHAT a TROLL is…and everyone has a different take on it. And, now, after reading this, I am feeling insulted that I have never been attacked by a troll! Great post! Love all the comments! Freezing in Wisconsin in September…and I am WHINING! Yes, I am!

    Like

  14. Opinionated Man's avatar

    Reblogged this on HarsH ReaLiTy and commented:
    Are you a troll? -OM
    Note: Comments disabled here, please comment on their post.

    Like

  15. suzjones's avatar

    I believe that a troll is someone who will labour a point or is trying to cause problems. I don’t believe a troll is someone who questions what you have written or disagrees with it. I remember disagreeing with a post on another blog once and made a tactful reply. I was asked to elaborate by the poster. So I did. Since then that blogger has never replied to any of my comments on his posts. I don’t understand why. Does he consider me a troll?

    Like

  16. pastedreams's avatar

    The common denominator of most trolls? They can’t spell!

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    • Linda G. Hill's avatar

      Ha! Yeah, that’s right about most of them. But then there are many bloggers here on WP whose first language isn’t English, so I suggest just a little more discernment than just spelling. 🙂
      Thanks for adding to the discussion. 🙂

      Like

  17. Opinionated Man's avatar

    I feel like I may be a troll… since my name was mentioned so many times above lmao. Luckily no one actually called me one this time. o.O

    Liked by 4 people

  18. Carrie's avatar

    I think you described a troll perfectly. I had one troll on a particular post, and as you mentioned, he (she?) chose one little detail and ran with it. But, as you also point out, there was a nice word at the end so I figured he meant well and approved and responded to the comment. Of course, this encouraged him and more comments followed. At that stage, I ignored him. As you say, starving him seemed the best tactic.

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  19. Beth's avatar

    This is a totally new one to me. I married a Canadian, so Paul’s response made sense. We have a Norwegian son-in-law so another vision that popped up was the little marzipan figures they create at Christmas time. My childhood memories surfaced and I saw the nasty little fella’ under the bridge. Hey, I learn something new every day!

    Like

  20. http://theenglishprofessoratlarge.com's avatar

    Thank you for the information, about which I was totally ignorant before reading this post. Now, I know. Incidentally,what happened to Opinionated Man? I used to receive post from him, but not for a long time now. Is he okay?

    Like

    • Beth's avatar

      I am still getting his posts. Hmmm.

      Like

    • Private's avatar

      Same thing happened to me and then I discovered that he had somehow dropped from the blogs I follow. I didn’t intentionally stop following him, but I had to refollow to get back into his, um, shall we say “endless” strings of posts.

      Like

    • Linda G. Hill's avatar

      He’s fine. 🙂 Here’s his last post: http://aopinionatedman.com/2014/09/13/bees/ Just check to make sure you’re still following him. Like Doobster, WP unfollowed me from him once – it took me two weeks to realise it.
      You’re welcome for the information. “Troll” is a word that’s thrown around these days to mean different things to different people. The way I see it, if someone makes a comment on the internet that causes you to doubt yourself, or feel bad about something you’ve said even though you meant nothing by it, the person is probably a troll.

      Liked by 3 people

      • SomeKernelsOfTruth's avatar

        I wonder why that happens with WP; I’ve noticed that too with some blogs I remembered having followed and then had to refollow — I thought I was having memory issues, so thanks! 🙂 Love this post and your points on trolls as well, but now I’m worried about the aspect involving a troll talking about himself in a comment. (I’m actually worried my question on this will now sound like trolling but I assure you it isn’t!) I do get that a comment should be about the post but sometimes I’ve shared something related to the post, in agreement with it, so the poster knows what they’ve shared makes sense. Like if they write about an injury getting them down, I’ll share how I felt the same when I hurt my knee or something. Just so they know I get it and they’re not alone. I hope that doesn’t come off as turning a comment into being about me; I’m just trying to relate to the writer on a personal level instead of just saying “great post” or a similar surface statement. Does this make sense? Anyway, thanks for bringing the troll topic up, it definitely is good to have this discussion! And I see why you made that comment on that post; I don’t see how anyone could have viewed that as trolling!

        Like

        • Linda G. Hill's avatar

          Please don’t worry about coming off as a troll for telling your own story when it directly relates to the post. Trolls have no real empathy – a troll might go as far as to say, “that’s too bad you needed stitches,” but he’ll follow it up with something that happened to him that was three times as devastating–like that he had his leg amputated–completely taking the focus off the point of the post. Trolls go to extremes that way.
          Thanks for joining in the discussion!

          Liked by 1 person

  21. Paul's avatar

    Being from eastern Canada I thought a troll was a net you pulled behind a boat to catch fish. Harrr Matey!

    Great Post Linda. Very informative. Thank You.

    Liked by 1 person

  22. Private's avatar

    I think trolls are funny, as they tend to make fools of themselves. I sometimes post on controversial topics and those tend to draw a lot of comments, both in support of my position and opposed to it. I do get caught up occasionally in an extended “dialogue” with a troll every now and then, but I’m a “last word” kind of a guy. I can’t help myself.

    I think that what differentiates a troll from a genuine commenter goes back to something I learned a long time ago. If you’re going to be critical, criticize the act, don’t criticize the person. Troll tend to criticize the person, rather than the post.

    Liked by 1 person

  23. authorleighmichaels's avatar

    Very well stated and informative. Thank you for sharing :-).

    Like

  24. IreneDesign2011's avatar

    Very good post Linda. We need to support each other, when such trolls try to get one of us down and I agree, the best we can do is to ignore the troll.

    Liked by 1 person

  25. Charles Yallowitz's avatar

    Excellent explanation and examples. I’ve been on the wrong end of a troll who did exactly what you said with somewhat agreeing. This made me open to a discussion that was doomed from the beginning, but I never realized it until it was too late. We never had trolls like this in the past, did we? At least I can’t see how it could be done on this scale without the Internet.

    Like

  26. insanitybytes22's avatar

    Hmm, I actually appreciate trolls. If they’re really dumb, I like to let them speak and remove all doubt. If they’re intelligent, then I appreciate a good debate. I think the term “troll” get tossed about on the internet quite a bit and often simply means somebody who disagrees with you.

    Regardless, you always have the right to block somebody, dump them, poof them away with the click of a mouse. Sometimes I wish we could do that in real life.

    Liked by 1 person

    • Private's avatar

      Hey IB, I hope you don’t think of me as a troll. I do read your every post and I do tend to express my views on quite a few of them, which views are almost always different from your own. I think of our discussions as “good debates.” I hope you do as well.

      Like

    • Linda G. Hill's avatar

      There’s a huge difference between a commenter who jumps in to a conversation just to make trouble (the dumb ones) and someone who steps in with a difference of opinion who’s well-informed and provides a good sounding board off of which we can bounce our own opinions. I hold to the opinion that a “troll” is someone who makes a blogger want to shut down his/her site and sit shivering in a corner for a week, whether the troll is intelligent or not.
      And I agree. We need a “poof” button in real life. 🙂

      Like

  27. cordeliasmom2012's avatar

    I’ve never had a troll (well, except for Not CM, and we all know who she is!) — but then I never post anything substantive that anyone could have issues with. Even my spammers tend to be polite. Good post, thought, Linda – I only heard the word “troll” recently (thanks to Opinionated Man) and wasn’t really sure what it meant in regards to blogging.

    Like

  28. eclecticalli's avatar

    Excellently said. It can sometimes be a fine line between trolling and not trolling, and for those faced with it there is that challenge of deciding when it is worth the effort to talk back — will explaining yourself make a difference? Is there really no good to come of it? If you explain yourself or respond, can you do so in such a way that shuts the troll down (I feel rather proud of myself for the one instance where I feel I did do this)? Or is it best to, as you said, starve the troll and ignore. Trolls aren’t always clear that they are, indeed, trolls.
    Also, I don’t think disagreeing or stating your opinion on a matter is anywhere near trolling…. can you imagine if we all just sat around and agreed with one another all day? “This is a great post.” “Well said.” “I especially like when you said “lahlahlah,” well stated.”
    Yawn….

    Like

    • Linda G. Hill's avatar

      Ugh, I can’t stand those generic copy and paste comments. But as for the trolls, there does have to be some sort of analysis done by the writer to determine whether they have a genuine commenter or not. Text, without emotion, body language or facial expression, can cause many a misinterpretation as well.

      Liked by 1 person

  29. Colleen Chesebro's avatar

    I felt a bit like that yesterday with my post. I did go to the guy’s blog and unfollow him. Thanks for explaining this. I really felt bad about my post. This was my first negative experience on WordPress. I still say if you have nothing nice to say, don’t say it. If that doesn’t work for folks then there is always Facebook for them to whine on. 🙂

    Liked by 1 person

  30. Dean's avatar

    I know entirely what you mean! I just had my first troll there about a month ago. This one was more condescending, than picking on what I did wrong though. This “person” even went so far as to create a blog entitled Dean’z Noodles, and claim that Dean’z Doodlez was no more and that “its all about the noodles now”. Looking back, I laugh at how ridiculous it is

    Like

    • Linda G. Hill's avatar

      It’s good that you’re able to laugh about it now, Dean. For some people it has lasting effects. How did you finally get rid of him?

      Like

      • Dean's avatar

        I think he got bored. He left a few ridiculous comments on one or two of my posts, followed Dean’z Doodlez, and then proceeded to create Dean’z Noodles. I reported the blog straight away, informing WordPress that this guy was an imposter and a troll, and I also reported the comments he left. I haven’t heard from him since, so I am presuming WordPress took care of it?

        Like

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