After posting about yesterday’s disaster of a day, I thought I’d write a quick update on how my today is going so far.
To start with, I slept in an hour past the time I ignored my first alarm, so I didn’t drag myself out of bed until 6:30 – which is like noon for me. Okay, I’m exaggerating a little. But I’m not beyond saying truthfully that I was exhausted. That meant Alex didn’t get on the bus this morning, because he was still feeding when it came by. The good news is, he was feeling much better. For him it was like yesterday never happened, which makes me want to scream in frustration and cry with joy, simultaneously.
With him off to school, I gathered up my laptop for a trip back to Best Buy, to complain that they didn’t fix my problem. I was told first off, that they didn’t change the battery after all.
Me: But… you told me you did! (This was to the same Geek Squad guy I talked to yesterday.)
Geek Squad Guy: (Looking through a pamphlet.) They didn’t change it because it wasn’t under warranty.
Me: But… I was told when I brought it in that it was.
Geek Squad Guy: Hmmm… (wanders away)
For a full two minutes (2 minutes!) I stood and stewed. Then he came back.
Geek Squad Guy: Your warranty didn’t cover the battery, but I just talked to my manager and I’ll order you another one and replace it for free. Sorry about the confusion.
Me: (Jumping up and down with glee and reaching over the counter to kiss him…) (Okay, not really. I might have smiled a little.) Thanks.
Their extended warranties are a bit pricey, yes. But they’re so worth it. My first laptop proved to be a lemon. They replaced it with a brand new one, two and a half years after I bought it, after three major repairs. Can’t really beat that. The one that replaced it had a problem with the power cord connection (in the machine) so I sent it back with a week left to go on the three year warranty. It came back with that fixed, plus they discovered it needed a new motherboard; it hadn’t broken yet, but was on its last legs. And now that they have a free loaner program, even if I end up with a lemon, I’m never without a computer. I actually HOPE I buy a lemon.
Fixes are still nil – but I haven’t given up.
lindaghill.com 
May 7, 2014 at 1:21 am
Glad that it worked out. I have been living with a faulty laptop since the last three years. Its battery is gone and thus, it is even more burdensome than a desktop since the wire has to be attached to the socket always… :O
And I was wondering if you would like to do a guest post on my site, HA’s Place. You can drop me an e-mail on hamusesanewtune@gmail.com and we can discuss about it. 🙂
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May 8, 2014 at 12:44 pm
Technology doesn’t always seem like much of a friend, does it?
Thanks so much for the offer to guest post! I’ll email you 😀
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May 6, 2014 at 8:31 pm
I never spend the extra money on the Best Buy extended warranties. I figure that with the cost of electronics getting to be lower and lower, and with most devices being close to obsolete after 12 months (or fewer) from purchase, I’ll use the money I saved due to not purchasing the extended warranty to buy a new device…with the latest and greatest features…when my “old” one craps the bed, so to speak. But that’s just me.
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May 8, 2014 at 12:40 pm
Oh I would so love to have a new computer every time mine becomes obsolete. Unfortunately my paper route doesn’t pay much though, so the warranty is the next best (and cheaper) alternative. 🙂
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May 8, 2014 at 1:00 pm
Don’t get me wrong. I don’t go out and buy a new computer or smartphone every time something new comes out. As long as my current device is working as it’s intended, I’m fine with it, even if it is years old.
But if my existing laptop starts to act up, slow down considerably, or crashes, I believe it’s more cost effective to replace it with a new one that does have all the latest bells and whistles, than to pay for an extended warranty.
But we all do what we think is best for our particular circumstances, right?
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May 8, 2014 at 1:03 pm
Yep. Yes we do. Seeing that I mainly use my computers for writing, there’s not much new under the sun that I can’t do without. Give me a floppy disk and I’m good to go! Haha.
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May 6, 2014 at 7:15 pm
Glad you found a helpful soul out there.
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May 8, 2014 at 12:37 pm
It’s always nice to come across one. 🙂
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May 6, 2014 at 5:33 pm
Good to know there is still some kindness left in the world of greed.
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May 6, 2014 at 5:35 pm
‘Tis. 🙂
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